Hey, neighbor - stay informed with our blog!

Help! What's This Blinking Light Mean?
Posted: January 24, 2022 by Andy

You might be just as baffled as Farfel here when it comes to a blinking furnace light. We'll clear up your confusion!

You can tell something's not right with your furnace. It's making odd noises or just not heating well. So, you take a look at your unit, and that's when you notice it - a blinking red light.

Normally, you see a solid amber or yellow light that indicates everything is fine and your furnace is working. However, if you notice your furnace's status light is red and blinking multiple times, it's a clear indication that something is wrong with your system, and furnace repair service is probably in your near future.

Whether it's a flame sensor or your blower motor, if left unrepaired, it could lead to failure of your heating system and possibly significant damage to your home.

That little light is the way your furnace talks to you. Think of it like Morse Code. Depending on your furnace's brand, the sequence and frequency of flashes will help you understand the problem your furnace is experiencing. Now, you just need to crack the code and figure out what the flashing light means.

In this article, we give advice based on what you're seeing. This general knowledge applies to most furnace brands, but you can visit your furnace manufacturer's website for model-specific information. Providing this information when you call us for service will also help our expert techs diagnose and resolve the problem more quickly and efficiently - saving you money!

Here are some of the most common issues your furnace will give an error code:

1. It's not receiving a signal from the thermostat. This problem may be caused by an issue with the communication wire in your walls, or it could just be that there's a loose connection somewhere. When did you last replace your thermostat's batteries?

2. Your furnace has no power. Don't see a light at all? It might be that your furnace isn't receiving power. In that case, you need to check your circuit breaker box and find the breaker your heater is connected to. If it's tripped, switch it back on. If it's not tripped, but there still isn't any power to your heating system, you should contact us straight away.

3. The flame has failed. This typically means there isn't enough gas or air to maintain a steady, hot flame. This problem could be happening because of a broken burner, a clogged filter, or too much pressure in your combustion chambers. When was the last time you replaced your filter?

4. Your unit has a pressure switch problem. The furnace's heat exchanger and inducer ensure the system is venting bad gas. Although our professional team should address a pressure switch problem, check if your chimney or exhaust is blocked first. Clearing the blockage might fix the problem. Another possibility is that your condensate drain is plugged or another type of vent blockage.

5. There's an issue with your gas valve. If there isn't enough gas coming in through your gas line to feed your combustion chamber, it won't have enough pressure to ignite. You can adjust the valve knob so that there is more gas coming through, but it's best to schedule a system checkup just to be sure.

6. You might have a leak. Inside your heating system, several sensors monitor for heat where it shouldn't be. A dirty filter can cause your furnace to overheat, but contact us for assistance if replacing it doesn't help.

7. The furnace's control board has failed. There might be damage to your circuit board, or an electrical connection has come loose inside your heating system. If you suspect board failure, contact our expert heating repair technicians immediately because severe problems can develop quickly if not caught in time.

8. There's a problem with the voltage. Along with an adequate gas flow, your furnace needs the proper electrical voltage to function correctly. Whether it's new or old, if your unit is tripping its circuit breaker, call us to come out and take a look.

9. Your light is on, but it isn't blinking. If your furnace's status light is on and steady - that's good news! It means your furnace is working correctly and experiencing no errors.

10. Call Hey Neighbor LLC | Ron the Furnace Man for expert and neighborly furnace service. No matter what brand or model of furnace you own or how many times its light is flashing, our friendly and skilled heating and air conditioning service technicians can restore and maintain your family's comfort. If your furnace is experiencing an issue, call us at 877-247-7661 to book an appointment with us today. We can fix that!™

HVAC Maintenance Goals
Posted: January 18, 2022 by Andy

Your HVAC system won't work perfectly forever - routine maintenance is essential for your family's comfort and your wallet's comfort, too!

Hey, neighbor! Did you know?...

Your HVAC system won't work perfectly forever - it's a fact. Over time, it's subjected to adverse weather, dirt, damage, and more. These factors reduce its performance and increase the risk of a problem. In fact, most of the HVAC repairs that our expert and neighborly technicians are called to make are caused by issues that could have been minimized or prevented entirely through routine maintenance, making it essential for your family's comfort and your wallet's comfort, too!

Furthermore, our Neighbors Who Care Maintenance Program is an easy way to maximize the benefits of an optimized heating and cooling system, from the ideal energy consumption and lower operating costs you want to the efficient and comfortable home you deserve. The benefits of regular maintenance include...

Optimal efficiency

An efficient heating and cooling system uses the lowest amount of energy possible to make your home comfortable. Some of the biggest obstacles in the road to achieving energy efficiency are due to poor maintenance, including the accumulation of dust and dirt inside your system and the adverse effects of worn, neglected, or poorly-lubricated mechanical parts. A seasonal maintenance plan is a simple solution to this problem - it includes cleaning and inspection of every piece of your system, eliminating dirt and debris, and ensuring parts are well-lubricated and in good condition. By keeping every component in your HVAC system in tip-top shape, regular maintenance ensures that your furnace and AC continue to operate at the highest level of efficiency possible - every month of every year, rather than steadily losing efficiency due to lack of care.

Lower risk of breakdown

Regular maintenance is perhaps the easiest way to avoid the issues related to heating and cooling failures. This low-cost program drastically reduces your system's risk of a breakdown in several ways. First, your system's components will be checked for excessive wear or signs of damage during your maintenance service, even if you haven't seen a change in performance. Routine cleaning and lubrication will reduce the stress on components, preventing parts such as the blower motor from overworking and risking damage or failure. By addressing these issues before they can harm your furnace or AC's operation, you'll keep your heating and cooling system in good shape, preventing breakdowns associated with failing parts or strain caused by dust and dirt buildup.

Longer working life

As we mentioned above, no HVAC system lasts forever. There are several reasons a unit may fail before the end of its expected lifetime. Damage, dirt, and wear are the most common reasons that a homeowner is forced to consider a premature furnace or AC replacement, and our expert, neighborly techs will address all of these concerns during the regular service visits you'll receive with our Neighbors Who Care Maintenance Program. Investing in regular maintenance is a small up-front cost that ultimately helps you gain greater returns from your HVAC system, not only via improved performance, but also by ensuring you enjoy more years of service from your current system before replacement.

Hey Neighbor's convenient Neighbors Who Care Maintenance Program makes it easy to keep your heating and air conditioning system in great shape so that you can enjoy all the benefits of an efficient and problem-free whole-house comfort solution. To optimize your HVAC system's operation and avoid unpleasant surprises when the temperature drops in the winter and rises in the summer, trust our maintenance experts. Contact the experts at Hey Neighbor Heating & Cooling today to schedule your next HVAC maintenance service at 877-247-7661, or request service online to set up a no-obligation consultation.

New Year, New AC!
Posted: January 3, 2022 by Andy

It may be chilly outside now, but that old AC isn't going to cut it when the weather warms up once again!

We're currently using our furnaces to their fullest here in Northeast Ohio, but that also means it's the ideal time to consider an AC upgrade! That might sound like it defies logic, but it actually makes a great deal of sense once you understand the reasons behind it. So, what makes the New Year and winter an excellent time for a new air conditioning system? Well, allow your friends Hey Neighbor LLC | Ron the Furnace Man to explain!

Get a great deal

Purchasing a central air conditioning system during the off-season is a fantastic idea because you'll be able to save money on the unit itself. While it's true that we won't be able to charge the refrigerant when it's cold outside, we'll happily return in the spring to get that shiny new AC filled with R-410A and ready to cool your indoor air.

Flexible installation

Because it's chilly outside, you won't be using your existing air conditioner any time soon. Because you don't have an urgent need for cool air, you can schedule your new AC installation when you want it done, not when you need it. Also, there will be fewer delays for your new equipment than there might be during the dog days of summer.

Avoid hot-weather downtime

Replacing an air conditioning system is typically not a quick task. Depending on your project, it can take a day or even several days to complete. However, as we mentioned above, you're not using your AC now, so scheduling the installation of your new air conditioner during the New Year means that you won't endure the discomfort and inconvenience associated with having to upgrade during the warmer months.

Time to plan

Replacing your AC unit in the New Year can give you another savings benefit: time! You'll have plenty of time to pick out the perfect system for your home and time to ensure that your system is installed and ready to go, long before summer arrives.


When you install that new AC system during the cooler months, you'll turn it on with confidence when the temperatures begin to rise again during the spring. No more worrying if that old, decrepit unit will finally fail right when you need it the most.

Be proactive

We often talk about preventative maintenance because it's essential for the longevity of your unit. The same is true about being proactive when you need a replacement AC. If your current unit is old and inefficient, don't wait until the weather warms up again to consider installing a new one. Do it now instead! You'll thank yourself later, when the heat soars into the 90s and the humidity skyrockets.

Ring in the New Year with a new AC!

If you have an old, unreliable central air conditioning system, it's time to upgrade and get a new, high-efficiency unit for the New Year. Take advantage of the cold temperatures and call our experienced 5-star team at Hey Neighbor LLC | Ron the Furnace Man to schedule a consultation today!

New Year's HVAC Resolutions
Posted: December 27, 2021 by Andy

Make 2022 your family's most comfortable year yet with these HVAC resolutions!

As you're making your 2022 list of New Year's resolutions, you might consider how your habits impact the HVAC system in your Northeast Ohio home. Next year, aim to stop wasting energy and efficiently heat and cool your home. Include these HVAC-related New Year's resolutions in your goal-setting process this year.

Schedule seasonal maintenance

Your first resolution should be to keep up with the seasonal maintenance of your HVAC system. Our expert service technicians will inspect the components inside your furnace and air conditioning system during your routine tune-up. If something isn't working properly, we'll work with you on a plan to repair your unit right away. Neglecting your system can lead to major issues that will shorten its working life and cost you a great deal in extra repair expenses.

Also, by identifying potential problems earlier, you'll reduce the risk of a complete system breakdown. It's best to have your AC checked during the spring, and your furnace checked during the fall. If you opt into our Preventative Maintenance Program, you may qualify for a discount on any required repair services. You'll also stay current on the manufacturer-recommended maintenance schedule for your unit. Win-win!

Change your filter regularly

Inside your HVAC system is a filter that serves a vital role. This simple device helps remove contaminants from your home's air so they won't be recirculated back into your living space. When your filter becomes clogged, your system has to work harder to move the heated and cooled air, wasting energy and causing higher bills. A dirty filter will also lower the air quality in your home, which can make your family uncomfortable or even sick.

This year - and every year - resolve to change your filter often. You should replace your filter at least every three months, and monthly if you have pets in the house or family members with health issues.

Improve your indoor air quality

When you think of poor air quality, your mind immediately jumps to the outdoor smog and pollution found in big cities. That's bad, but in fact, the quality of the indoor air you breathe could be much worse. That's because you're continually breathing air that's passed through your HVAC system several times a day or more. You may notice allergy symptoms like congestion, sore throat, headache, and eye irritation. These all indicate the need to improve your indoor air quality.

Frequently changing your HVAC filter is an excellent first step, but you might need to do more. Consider installing an air purifier to remove more contaminants from your home's air, leaving it pure and healthy for your family to breathe. Along with other advanced technology, this device often contains a filter with a high MERV (minimum efficiency reporting value) rating that traps smaller particles and other contaminants your standard filter can't. As a result, you'll breathe and feel better.

Program your thermostat

Finally, the last resolution to make this year is to set your thermostat properly. Most modern HVAC systems have a programmable thermostat that allows you to set a schedule for the times you're at home and when you're away. Smart thermostats take this a step farther, learning your family's living patterns and adjusting as needed!

By programming your thermostat correctly, you can set a comfortable temperature without having to make manual adjustments often, causing the system to cycle on and off more frequently. Allow your thermostat to do its job, and you'll enjoy a comfortable indoor environment while reducing energy waste. In addition, you'll save money every month. Who doesn't love saving money?

Make 2022 the year to set new HVAC goals. Keep these New Year's resolutions, and your home will feel more comfortable, be healthier to live in, and you'll save energy and money, too! To keep up with your home's routine HVAC maintenance, call our friendly team at Hey Neighbor LLC | Ron the Furnace Man today - 877-247-7661.

The 12 Days Of Safety
Posted: December 20, 2021 by Andy

Keeping your family comfortable isn't our only concern during the holidays - we want you to be safe, too!

Here at Hey Neighbor LLC | Ron the Furnace Man, we're just as interested in our customers' safety as we are in your comfort. That's why we're taking a break from the HVAC discussion in this week's blog article. We humbly present The 12 Days Of Safety to you, a celebration of best practices to ensure that one careless mistake doesn't take the festiveness out of your holiday festivities!

1. Never forget about a burning candle.

On the 1st day of safety, we offer a reminder to extinguish any lit candles when you go to sleep, leave home, or exit the room. According to a recent study, candles cause more than half of all home decoration-related fires, and most of those fires happen in December.

2. Turn off space heaters, tree lights, and decorations when you're away or asleep.

Did you know that more than 50,000 fires involving heating equipment and over 700 are caused by decorations each year? Be sure to unplug all lights, decorations, and portable space heaters when you're not in the same room.

3. Never burn wrapping paper in your fireplace.

On the 3rd day of safety, we remind you never to toss your wrapping paper into the fireplace. This could start a flash fire because wrapping paper is highly flammable and burns intensely.

4. Use indoor and outdoor lights as their packaging indicates.

Holiday lighting can be dangerous. Only use lights tested by a nationally recognized testing laboratory for safety for maximum safety. Lights for indoor and outdoor usage need to meet different standards. Before using, thoroughly inspect each set of lights - new or old - for bare or frayed wires, cracked or broken sockets, and loose connections. Discard damaged light sets and never use electric lights on a metallic tree. Finally, read the labels on your outdoor lights to be certain they have been certified for outdoor use, and only use them with a ground-fault circuit interrupter (GFCI) protected receptacle.

5. Never overload power strips, sockets, or extension cords.

Overloading the devices could cause a fire. Limit each extension cord or power strip to no more than three sets of lights. When in doubt, plug that fancy decoration into another outlet.

6. Don't neglect your cooking or baking.

You may not realize it, but cooking fires are the #1 cause of home fires. Also, unattended cooking equipment is a factor in 1/3 of home cooking fires and half of related deaths. Be especially careful when cooking on the stovetop and while frying. Always stay close to the kitchen - even when baking or roasting - and set a timer reminder to check on what's cooking.

7. Keep holiday plants away from pets

The 7th day of safety brings a reminder to keep those festive holiday plants - including mistletoe, holly, and poinsettias - out of your pets' reach. Eating any of these may cause health issues ranging from digestive problems to more severe conditions requiring a visit to the vet.

8. Replace your smoke and CO detectors' batteries.

Test your home's detectors frequently and replace their batteries at least once each year. Set a calendar reminder to check your alarms during the winter holiday season. Remember: a working smoke detector cuts your risk of home fire death in half!

9. Celebrate on a small scale, in moderation, and never drink and drive.

As in 2020, consider having a virtual holiday celebration or spending time in person only with members of your own household to limit the spread of COVID-19. If you do have a sizeable in-person get-together, consider wearing a mask, maintaining a distance of six feet, and washing your hands often.

Even having a small gathering, stay mindful of other safety concerns - including that during the holiday season every year, hundreds of people die in drunk driving accidents. If you do plan to celebrate with some adult beverages, have a designated driver take you and your family home safe and sound. Alternatively, consider using a ride-share app.

10. Choose a fire-resistant artificial tree, or be sure to water your live tree daily.

More than 200 house fires are started by Christmas trees each year. To prevent this from happening to your family, on the 10th day of safety, we remind you to exercise caution on the placement, decoration, and maintenance of your tree, whether it's live or artificial. Locate your tree a minimum of three feet from all heat sources, and remember always to keep a live tree hydrated.

11. Maintain your chimney and wood-burning fireplace.

Few things are cozier than relaxing by the fire, but it's essential to have your heating equipment and chimney inspected and cleaned each year by a qualified professional. Also, maintain a "kid-free zone" around open fires and space heaters, including keeping the area free of flammable items.

12. Don't overshare on social media.

Posting on social media is a fun way to share what your family is doing for the holidays, but we remind you on the 12th day of safety to wait until after you return to put your plans or pictures on social media. Don't inadvertently invite thieves into your empty house while you're away.

From the entire Hey Neighbor LLC | Ron the Furnace Man family, we wish you a warm, wonderful, and safe holiday! As always, if your family needs emergency HVAC service this holiday season - day or night, weeknight or weekend - we're here for you. That's how neighbors should treat neighbors!™

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We proudly offer quality service in the following counties and cities:

Ashland - Ashtabula - Carroll - Columbiana - Coshocton - Cuyahoga - Delaware - Franklin - Geauga - Guernsey - Harrison - Holmes - Jefferson - Knox - Lake - Licking - Lorain - Mahoning - Medina - Morrow - Muskingum - Portage - Richland - Stark - Summit - Trumbull - Tuscarawas - Wayne

Akron - Alliance - Barberton - Boardman - Cambridge - Canfield - Canton - Carrollton - Chardon - Cleveland - Columbus - Coshocton - Cuyahoga Falls - Dover - Elyria - Green - Lisbon - Louisville - Massillon - Medina - Millersburg - New Philadelphia - Painesville - Parma - Ravenna - Stow - Strongsville - Tallmadge - Wadsworth - Warren - Wooster - Youngstown - Zanesville

... and all points in-between!

We expertly service many furnace and air conditioning types, accessories and brands:

Central Air Systems - Electric Heaters - Gas Furnaces - Heat Pump Systems - Mobile Home Furnaces - Mobile Home Air Conditioners - Propane Furnaces

Electronic Air Filters - HEPA Air Cleaners - Humidifiers - Thermostats - Ultraviolet Lamps

Aire-Flo - Amana - American Standard - Arcoaire - Armstrong - Bryant - Carrier - Coleman - Comfortmaker - Concord - ConQuest Flamebar - Daikin - Ducane - Franklin - GE - GMC - Goodman - Heil - Honeywell - Janitrol - Kelvinator - Lennox - Luxaire - Miller - Payne - Ruud - Tempstar - Trane - Weather King - Weathermaker - White-Rodgers

... and many more!


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